Plus it’s too tall to fit underneath a worktop as well as needing at least 10 cm space on the left to facilitate opening the “fridge” door, so it needs to be free standing. Now it's paused during or after the wash cycle for over an hour now & not going into the rinse cycle. Companies can't alter or remove reviews from ProductReview.com.au. Not only does it have the 1950s retro style, but it’s disguised as a fridge. Bought May 2015 from Appliance Online based on great Choice Review. t with your full name, address and a contact telephone number. Regards, Steve Cullen. l works well. This house and contents are being sold and we are glad to be selling this washer too. It’s so quiet, the laundry comes up so clean and just damp, I’ve cut the time down on my dryer so it’s a perfect appliance for our household, would highly recommend. Nothing different to what's been reported in the below reviews. WHT1114LSIN Compare Which? I bought SMEG as I thought it was a high quality brand & paid a lot of money in the hope that this machine would last a long time. SMEG ALL SPIN AND NO WASH. We paid well above average for this washing machine purchased in April 2014 on the promise of a very quiet machine and very high quality. Nothing different to what's been reported in the below reviews. Replacement motor broke after 5 months of normal usage for a family of 4 - BUT parts only have a 3 month warranty :( So this otherwise excellent product is useless, the motors in this model are poor quality. ... Smeg Retro Style Coffee Maker Machine, 17.3 x 12.8 x 11.3, Cream. However, it needs to be a good washing machine underneath otherwise it’s an expensive novelty to show off to friends, which few can afford. Smeg WM16AAA Reviews Click here if this is your business. When our clothes became 'stuck' in the machine after the washer had been interrupted mid-cycle by a power outage, we called service. Barely 2 years. 5 months after delivery, started having problems. It's so quiet, you might forget you were even doing laundry. Smeg 50's Retro Style Aesthetic Drip Filter Coffee Machine… A bit harsh! Regarding the spin adjustment; fast spin (1600max) leaves the clothes more dry but stiff. Listing monitored by Smeg representatives. Looking at online review of the Victoria line I see a large volume of people with the same issue. It replaces a 35 year old Hoover top loader. Motor had to be replaced when it was only 3-4years old and now at 5 years old it's faulty again. Plenty of options with it, including anti-crease and pet hair removal (with a friendly reminder in the manual to never wash your pets in the machine). I can not recommend SMEG front loading washers at all based on our experience, 2 years is simply not good enough life-span. Remember the days when appliances just lasted!!! A washing machine of this type and price should last longer. Your trust is our top concern. At the end of wash cycle it repeats the spin cycle over and over and over again. Motor was replaced on 1st Dec 2016 & machine has broken again today. Regards, Steve Cullen. Having a fridge door at the front has a few consequences. The Smeg is only 840mm high which was perfect. I thought SMEG was a high quality brand. page –Why subscribe to Which – what’s the catch? Also, it's pink, and super cute. I had to check to see if it even had any water in it. $199.95 $ 199. Hi Bek, could you please email our National Service Manager, certain how to best rectify the problem. it is so quiet My Smeg works wonderfully cleaning my clothes, with a wide array of washing cycles. I'm happy with cool so far. It would be fun having friends around and telling them to help themselves to a cold beer (once). If I run into problems, I will update this. Thank you for your question. I don't know what to think now, other than they lied to me. Never buying Smeg again. Now "I told you so" from my wife is heard often after my resisting the change for so many years, under the false impression that the old Hoover top loader was the best and my thinking "they don't make them like this any more". i can't find anything in the user manual under trouble shooting and don't know what to do. I did the drum wash initially, and I'm now into my second load of washing. The service from SMEG has been first rate so far and their representatives very pleasan... t. Hoping that the machine once fixed will last longer than it has so far. This site is run entirely by myself, an engineer with 40 years experience in the white goods trade. Learn how your comment data is processed. Find best deals and buying advice from consumers on Smeg Washing Machines from Reevoo. Also, it's pink, and super cute. problem using liquid detergent. However, it’s desirable to be able to see the washing machine when it is running (especially the control display). We will then contact you to discuss this and co-ordinate for a representative to attend your premises. Some brands have firmly established themselves in this niche by … ProductReview.com.au has affiliate partnerships. The distributors service department (in Sydney) are sympathetic and want to find a solution. At the end of wash cycle it repeats the spin cycle over and over and over again. Smeg Washing Machines. Thank you for your question. Am trying here before i contact the ACCC as this product fails the basic Australian consumer right of 'longevity', Dear Craig, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, s and also what are all of the issues. This machine is already on the varandah to go into tip and a new one in its place, Dear Emma, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, and also what are all of the issues. Smeg tells me that although my hon is still under warranty this issue is cosmetic and not covered by warranty. Initially I was happy they replaced the washing machine, but I was also told they stopped selling washing machines. Updated October 28, 2020 : First Published February 12, 2014. Steve contact me via email quite quickly, the very next day we had a call from a plumber who arranged to replace the washer motor FOC. This keeps repeating and the wash never starts. Washing machine is working fine now. When the problem with the washer continued, Smeg replaced it with SAW 8160. Less than a year ago, I purchased a smeg gas hob, oven, dishwasher, washing machine and dryer. I wish I had read this site before I purchased this machine. I'm not happy with their performance. They replace one dud with yet another dud. The retro design hides a wide 300mm porthole for your … washing machine reviews to find the best washing machines from Miele, Beko and Bosch, Hotpoint and more and keep your clothes looking better for longer. Likewise, in order to dry my clothes, I've had to resort to "Extra Dry" (2 hrs 55 minutes) and those clothes will still come out with a slight feel of dampness. It is fairly quiet running. Checked the belt but it is fine. This review is an immediate sense of what the machine's like - it's quiet, efficient, fast, and I'm delighted with it. A fantastic washer, other reviews say about the length of the wash programmes, it’s a Smeg, you can modify each program for your ideal preferences. Am trying here before i contact the ACCC as this product fails the basic Australian consumer right of 'longevity'Very unhappy with the quality and reliability,Very unhappy with the after sales serviceVery unhappy with the time taken for responses, feedback and parts. Smeg SAW7514 / SAW816 (Front Loading Washing Machine): 2.1 out of 5 stars from 18 genuine reviews on Australia's largest opinion site ProductReview.com.au. Can you kindly email us direc... Read more, Rodney my review is based purely on your products longevity from the day it was out of box and installed in our home. Today, my washing machine stopped working. Sorry, TWO complaints: The liquid "Dynamo" (for front loader) that we have is too thick for this machine. This is my 1st front loader & I hate it! Have not stood there and watched actual time required for the "second" dry, but I really feel ANY time after 3 hours of drying is way too much. The days of poodle skirts and soda shoppes may be in the distant past, but retro-inspired home goods are still going strong. It was sold to us as the best on market for the money!What a joke! Taking a combination of customer reviews from the leading retailers, such as Currys, Amazon and eBuyer, the review score is built to give you an accurate impression of how good the SMEG WMF147X-2 Washing Machine … Less than a year ago, I purchased a smeg gas hob, oven, dishwasher, washing machine and dryer. no issues....Hopefully we wont be posting any more.. Dear King, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, Bosch Serie 4 Front Load Washing Machines, Beko WMY7046LB2 / WMY8046LB2 / WMY9046LB2. Bosch Serie 6 Front Load Washing Machines, Most expensive worst washer I have ever owned, Dear Heather, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, s information I will be in a position to ascertain what to do to fix these problems. Can you kindly email or call our Tech Support team at techsupport@smeg.com.au or telephone on 02 8667 4888 to see if we can assist you over the telephone, if not you might need to organise a service call. Our previous machine was a Bosch and that went for 13 years solid. Once I have this information I will be in a position to ascertain what to do to fix these problems. I never had these problems with my Miele washer and dryer. We would like to have the opportunity to have a look at the feedback you have provided. Hi Troy. Frankly, you can buy the best washing machine available for less money (Miele) so if you have that kind of money to spend you’d be seriously better off with a A 7Kg Miele. If something is good it shouldn’t need gimmicks. I'm so disappointed in this, I trusted the Smeg name! The technician ca... me and reported 'no fault could be found'. Stick to your cooktops Smeg. Alternatively, the washing liquid could probably be put directly into the machine with the clothes. This machine is such a disappointment! This is a clean sweep for all the smeg appliances I bought for my newly renovated home breaking down and not working. Smeg. Made no difference.My wife is sending in a letter of complaint.Nando, Hi Steve,I didn't think we would get any action but I must say Smeg have come good and replaced our faulty machine with a new one.So for the time being all is well again and it seems this newer mode... Read more. Recently purchased Smeg Washer SAW816 and dryer SAHP7. To give Dad something he actually loves - and uses daily - read on for a list of Christmas gift ideas on Dad's secret wish list. I want to thank all at Smeg for the very pleasing level of customer care. I chose this one because it suited my requirements. A washing machine of this type and price should last longer. I have to restart the drying process in Extra Dry once again in order to completely dry the clothes. Whilst we were keen to get a hot & cold model, the benefits of a COLD only washer have been explained and we would now choose a COLD only model. The noisiest thing about it is when the water drains down the sink tube. you can see what they think of this model as they’ve reviewed it. You see now. Never buying Smeg … My SMEG 7514 has suddenly stopped working. 4.5 out of 5 stars 238. Free-Standing Washing Machine, White. The absolutely brilliant SAW816 was delivered on time and with no issues 2 weeks ago. SMEG representatives have contacted me and a service date has been organised. The 2 year warranty ceased 8 days over. Reducing to about 1200 is a good compromise. Once I have this information I will be in a position to ascertain what to do to fix these problems. Smeg, Washer Motor broke just inside warranty period (2) years. If on the other hand you have the money to buy a novel washing machine and don’t care as long as it washes and spins then go for it. Can you kindly email or call our Tech Support team at, Dear Gayan,I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at. It’s very thin though so unlikely to be that much use. See it at www.smeg.com Machine is about 5 years old.Water going to the detergent compartment but not the barrel.Based on this experience....FIRST AND LAST SMEG. ; it uses less water; it uses less laundry detergent; replacing the top loader means the laundry seems so much BIGGER; we now have that extra bench space; did I say it is whisper quiet! This has to be the worst washing machine we have ever had! 95. I’m always open to novelties, and this washing machine is definitely novel. No it has stopped or paused or turned off. The FrancisFrancis X1 and KitchenAid Artisan Espresso Machine both offer retro-chic styling to rival the ECF01’s, but are far slower, more expensive and space-hogging, and lack all the Smeg… Buyer beware. Since many mothers tend to spout selfless phrases like ‘please don’t spend any money on me,’ Christmas is a great opportunity to spoil your Mum. Staff from the technical department were available to give advice and, when service was recommended, the service team, from the staff member who organised service calls to the servicemen themselves, were all pleasant, efficient and helpful. I can certainly recommend Smeg for service. Broke again November 2016 & had to wait 2 weeks for service call. Latest Smeg Washing Machine reviews, ratings from genuine shoppers. On... ce you hit the 840mm Beko's (so closer to the model I bought), they were virtually the same price as the Smeg. Skip Comments Note: Comments often contain very useful and extra information. I was initially looking at an 8.5kg LG or Fisher and Paykel, but they were too tall to fit under my laundry bench (by about 0.5cm). So happy with the SMEG and love using it. Thank you Steve and the team SMEG. When I checked the price for a motor SMEG says it is about $800. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! Once I have thi... Read more. Reviewed Jun 2020 The Smeg WHT1114LUK1 doesn’t have the iconic retro styling that the Italian manufacturer is known for. Smeg washing machines, washer-dryers and dryers: your needs are our priority Fabrics from the most delicate silks, to the heaviest duty blankets can be washed and dried to perfection with Smeg’s new … Smeg KLF03CRUS 50's Retro Style Aesthetic Electric Kettle with Embossed Logo, Cream. In this respect it felt short and underperformed without issues by at least few ye... ars. Colour and retro lines for style icons: appliances that embody the glamour and rounded forms of the 1950’s.Smeg 50’s Retro Style products, a series of refrigerators and freezers, dishwashers and washing machines… When i start the wash cycle the machine starts to fill with water then stops after a few seconds. It's an 8kg model, so smaller than my previous 8.5kg one, but I figured it was worth the sacrifice to not have to pull my laundry room about. Paid good money for something that has broken down after 3 years, Dear Andy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at. So far, the dryer had to be replaced as repair was attempted 3 times but could not be fixed, the dishwasher soap dispenser does not open during the wash cycle, the ignition on the gas hob stopped working last week, the oven is useless - it has uneven heat as can be seen if using it to bake and... the lopsided and unevenly browned results and the lights had to be replaced on the controls as they broke. Still, worked fine until today, Oct. 13, 2020. Machine is about 5 years old. Smeg launched the Fab line of fridges in 1997, and they're retro in every sense of the word. Is there anything I can do to check the motor working or not? Dear Demon,Sorry to hear about the issue you are experiencing with your machine. I like the look, I like the crazy concept even, but it doesn’t appear to be a great washing machine, especially when you can buy a Miele for less. Once I have this information I will be in a position to ascertain what to do to fix these problems. If you push the start button too long, it will not start but go to the end of the cycle. Have you contacted us to discuss these problems? A manual for this model was downloaded online and a diagram showed hot and cold water inputs. All Smeg washers have extra-large 340mm diameter portholes, with 170° door opening and are rated A+++ for energy efficiency. Do n't know what to do to fix these problems faulty again replaced with... Was a good brand but as it does the job but now after 4 and years. Broke again November 2016 & had to check the motor with no 2! Few consequences affiliate links Smeg dryer 5 years ago same issue them help... Tow on your products longevity from the day it was only 3-4years and. Worst, most of it still remained in the user manual under trouble shooting and do n't washed! Neglected to state these washer/dryer set was purchased from Winnings of it still remained in the manual. 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